Director/Manager, Sales Engineering

Location: San, Mateo, CA

Type: Full Time

Min. Experience: Senior Manager/Supervisor

About us:

Wiser is the leading provider of actionable data for better decisions. Wiser collects and analyzes online and in-store data with unmatched speed, scale and accuracy. The Wiser platform then blends these insights with advanced workflow software to drive business value for brands and retailers. Using a unique combination of data science and human validation, Wiser offers integrated solutions for every aspect of retail, all in one place

Job Description:

Wiser is looking to add an energetic, technically savvy and driven manager/director to our team. You take great pride in driving customer satisfaction and are equally passionate about building excellent teams. You’ll thrive in this position if you like to challenge the status quo as you find innovative solutions to new challenges.


  • Lead a team of 3+ sales engineers to deliver pre-sales technical support in sales presentations, solution development, and product demonstrations of Wiser capabilities
  • Contribute as a lead sales engineer for select accounts
  • Build and maintain sales engineering team excellence across key performance metrics
  • Ensure everyone is communicating a clear and consistent value proposition of the solution and product capabilities
  • Drive team development and training including detailed knowledge of industry trends, business acumen, communication skills, etc., enabling team to be extremely effective in their roles
  • Continuously improve processes to drive efficiency for both the sales engineering team and the sales teams
  • Maintain regular and reliable work attendance

Skills and Qualifications:

  • Bachelor’s Degree in a technical or quantitative discipline
  • 5-8 years’ experience in a related field, preferably 3+ years in Sales Engineering, Implementations Consultant or comparable position
  • Management experience required
  • Knowledge of e-commerce/retail analytics and/or consulting experience is a plus
  • Self-motivated, organized and passionate about sales engineering
  • Excellent communication and presentation skills
  • Excellent problem solving and analytical skills
  • Ability to travel
  • Experience with HTML, SQL or JavaScript a plus

Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Travel - Occasionally as needed up to 25%. 

Work Environment - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is required to sit for prolonged periods of time; balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is required to operate essential office equipment, such as computer/laptop, phone, printer, copier, keyboard, mouse, and other office equipment on a regular basis.

EEO Statement - Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation. All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics.

EEO is the Law. Click here to view your rights.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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